Sustainability Plan 101
The goal of “build a sustainability plan 101” is to provide the steps and resources to get started on a sustainability journey. The approach and tools are captured in seven essential steps. As part of each step there are tools that help guide action. The plan is loosely based on a guide about a comprehensive business case for sustainability published at Harvard Business Review.
Step 1: assess impact
1. Assessing impact
- Benchmark to peer companies
- Conduct a Life Cycle Assessment (LCA)
- Identify an issue that is important to your company and manage that first.
- Conduct a risk assessment to identify the issues/regions/products that matter most to your company.
- Reach out to an NGO for guidance
2. Life cycle assessment
3. Materiality assessment
TOOL: opportunity assessment matrix

Step 2: ID stakeholders
1. Identifying your "Decider" and "Do-er" stakeholders
TOOL: High level internal stakeholder chart

TOOL: High level supply chain stakeholder chart

2. Understanding your "do-er" stakeholders
3. Activating your “do-er” stakeholders
TOOL: Sustainability plan do-er stakeholders

Step 3: set goals
1. Making your goals ambitious
2. Making your goals scientific
3. Making your goals align with your core business
- Step 1: focus on environmental goals
- Step 2: match environmental goals to business values
TOOL: chart your company’s existing language

TOOL: aligning environmental and business divisions

Step 4: objectives
1. Setting specific, measurable objectives
2. Identifying key performance indicators, metrics and baselines
Step 5: ID pilot projects
1. Identifying pilot site(s), existing initiatives or projects
2. Identifying stakeholders
3. Reviewing goals, metrics, KPIs, timelines; are they relevant here?
4. Engaging stakeholders and incorporate feedback
5. Presenting amended pilot plan to stakeholders to gain buy-in
Step 6: the business case
1. Understanding how your sustainability plan and your company align

2. Understanding potential drivers of change
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Answer key stakeholder questions
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Identify and rank drivers of change
TOOL: ID and rank financial drivers of change

TOOL: ID and rank non-financial drivers of change

3. Identifying what motivates your decider stakeholders
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Understand motivation: both a science and an art
TOOL: Assign drivers of change to your key stakeholders

4. Activating your decider stakeholders
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Understand allies ... and how to target those who aren't
TOOL: Activating your decider stakeholders

5. Identifying the data to be collected
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Identify the data to be collected
- Financial data (revenues and expenses).
- Environmental impact data.
TOOL: identifying financial and environmental data and owners

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Assign financial and environmental impact to drivers
TOOL: Estimate benefits

TOOL: Estimate revenue increase from new market opportunities


TOOL: Estimate revenue increase or cost savings from enhanced brand reputation

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Perform a cost-benefit analysis
TOOL: Cost-benefit analysis template

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Calculate the return on investment
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Communicate the intangible benefits and risks
Step 7: pitch & launch
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Know how to tell the story
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